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Frequently Asked Questions
If you don’t see the topic you need help with email us at firstname.lastname@example.org for assistance.
Are my tickets refundable?
Yes. Celebrity Fan Fest is fully refunding 100% of all admission tickets, autographs and photo ops. If the credit card you used to make your purchase is no longer valid, please reach out to us at email@example.com to update your credit card information.
How long will refunds take?
Anyone who purchased a ticket, pass, autograph or photo op should expect to see a refund back to their original payment method within 30 days.
Can I still go to Six Flags?
Yes. Six Flags Fiesta Texas will still grant any Celebrity Fan Fest admission ticket holder access into their park FREE of CHARGE from Friday July 30th through Sunday August 8th. Please visit the Celebrity Fan Fest table inside the theme park security gate, show your Celebrity Fan Fest admission confirmation email and we will issue your free admission ticket.
What if I had a June 2020 pass that was extended to July 2021?
We will extend the same pass to the 2022 show. As always, please reach out to us at firstname.lastname@example.org with any concerns you may have.