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Admission Tickets & Redemption
Can I transfer my tickets to someone else?
How do I print my tickets?
Can I UPGRADE or SWAP my tickets?
If I can’t attend the show, can I get a refund?
How do autographs work?
Will they sign my …?
What other rules should I be aware of during the autograph sessions?
Do I need Admission to get an Autograph?
Photo Ops & Selfies
How do photo ops work?
Professional Photo Ops
How many fans can be in a single Professional Photo Op with one ticket?
Day Specific tickets and group designations:
Do I need Admission to get a Professional Photo Op?
What if I miss my Photo Op?
Can I do a specific pose in my photo?
Expected Etiquette Professional Photo Ops
Please be very respectful of our celebrity guests and other fans in line.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM.
Getting Your Photo:
How do I become a volunteer at the show?
How do I become an Exhibitor at the show?
Getting There – Parking & Travel
Can I bring a camera?
When is photography restricted?
Are selfie sticks allowed?
Can I bring a tripod?
If you have a disability, please check with the information booth on site so we can make any necessary accommodations. The venue is ADA compliant, and our staff is trained to ensure you have a safe and enjoyable experience no matter the circumstances.
- We have a zero-tolerance policy for harassment of any kind. Law enforcement or our staff may remove anyone from the event at any time, without refunding their admission, if their behavior violates our policy.
- Please remember that “Cosplay Is Not Consent,” and ask before photographing or touching anyone!
No real or realistic guns, knives, swords, hammers, spears, or other weapons are allowed at all, including Airsoft and similar guns. This includes attendees with a concealed carry permit. Any weapon or replica weapon must be made of plastic or foam to be allowed into the event.
I have a carry permit; can I bring my gun?
- Allowed Items:
- Drawstring Bags
- Tote Bags
- Baby & Diaper Bags
- Poster Tubes
- Art Portfolio Carriers & Cases
- All bags and items carried by guests are subject to search. Event guests will all enter through metal detector/security searches BEFORE entering the event.
- No weapons, guns or knives are allowed except for registered law enforcement officers.
- No roller carts or large bags are allowed, except for strollers for children.